Returns Management


If you would like to return goods to us for any reason whatsoever, please let us know by email to! Please enter your name and order number and you will immediately receive a free return slip by email.

Simply stick this return note on the parcel and send it to the post office or DHL.

Of course, immediately after receipt and inspection of the return, we will immediately refund the invoice amount already paid to us, including the freight costs.

If you have any questions, you can reach us by telephone:

Monday to Friday from 10:00 to 12:00 and from 14:00 to 16:00, under 02330/6284967

Attention, please use only our return slip! The address of our returns warehouse is automatically displayed there:


Gahlenfeldstr. 6

58313 Herdecke